Even after the advent of Information Technology, in today’s business world, organization structures continue to be Function based – Sales, Production, Finance, Supply Chain or HR etc., and this has, by design, created the inevitable ‘silo culture’ in organizations, since the jobs and roles are defined accordingly. However, the leaders are quite aware that organizations create ‘value streams’ more from a ‘business process centric flow’ that cuts across various functions in an organization, to be able to reach goods or services to the end customer.
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