Disruption Requiring Process Excellence
E-Commerce Business in India

Crazy times call for crazy organizations’- thus spoke Management Guru Tom Peters some 25 years ago. Given the current age of fast pace business models emerging every day, one has to often go really crazy looking at every aspect of business- be it dreaming and envisioning a new product or service; creating or re-creating an organization structure; segmenting the present and potential customers and converting their latent desires into crying needs- the heightened degree of madness is so visible around us that no one and least of all any BPM professional can ignore the same.