In order to achieve Process to Performance and become an Effective Enterprise, organizations need to first create the conditions for success. This will mean gaining and securing sponsorship, buy- in from senior leaders, defining organization-wide strategy, business case and phased implementation, putting in place the right direction, right governance, right operating model, right people, right metrics and right technology. Actions need to be purpose oriented right through in a collaborative way across the organization, to ensure the intended benefits are realized and communicated. At the cost of repetition, it needs to be emphasized that CXO level commitment, extensive change management skills and cross functional collaboration are the pre requisites.
This is a journey that will make Global India retain its competitive advantage and create the right environment to take the next leap in Business Process, in this VUCA world.
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