Process Edge

Shared Services Forum (SSF), India forum disseminates knowledge through various publications, wherein industry insights, best practices, case studies and white papers on BPM adoption are shared for enabling enhanced business outcomes. These publications, which are not just 'best in class', but are actually 'best in context', then become reference points to pioneering thoughts, for BPM implementation in Global India. Apart from its myriad of publications, the SSF journal, 'Process Edge', has gained the maximum outreach and popularity, and is read/ subscribed by many thought leaders and professionals across the industry.

'Process Edge', an industry journal 'For Practitioners, By Practitioners', assimilates articles on innovative ideas and solutions, trending models, business transformation stories, capability models and frameworks, technology, etc. cutting across segments and functions, to enable process excellence and value delivery.

The first edition of the journal, titled 'Not a Choice Anymore', was launched in the year 2014 at SSF's National Conclave – the flagship annual event of the forum. This edition of the journal commenced sharing practices for enabling a structured strategy for the staff and support processes, thus ensuring cost optimization and greater efficiency, and gaining the Competitive Edge. SSF continues to publish the SSF Journal every year.

We invite all our leaders to share their thought leadership and experiences through this industry journal to participate in the objective of building a robust platform of knowledge exchange in the shared services space.