Shared Services Forum

Our Vision
To be the forum to create and disseminate knowledge for excellence in Business Process Management

Our Mission

• To spread awareness of Value-Delivering Transformational Strategies for effective adoption of Business Process Management (BPM)
• To establish Winning Practices that result from exchange of knowledge
• To acknowledge, award and showcase Organizational Achievements & Professional Excellence
• To build a strong network of thought leaders, experts, practitioners and change agents

Who We Are

Initiated in 2011, SSF is an interactive platform where industry experts, from diverse business domains and support functions, ideate and synthesize the ‘best-in-class’ to evolve the ‘best-in-context’ for organizations and therefore, excel in eventual BPM adoption. SSF focuses on BPM excellence through leadership, consolidation (captive & third party), transformation and effective systems & tools.

The journey so far

• ​7 Annual Shared Services Conclave events, with participation of more than 750 delegates, and 120 plus speakers
• 10 Pioneering Leaders and BPM Achievers felicitated for their invaluable contributions to the Industry & Society
• 35 organizations awarded and recognized for Excellence
• Periodical Leadership Interaction Events/ Round Tables/ Seminars for focused groups in different cities of the country
• Published 6 Research papers, Process Edge (periodical SSF Journal), BPM books, and ‘first-of-its-kind’ Survey & Research reports on BPM & Shared Services, Trends and Best-Practices
• PMM (Process Maturity Model) Framework, and many more….