The Business Services Technology organizations in Global India are at an ‘inflection point’ of a significant growth opportunity as digital technologies replace the traditional technologies.
READ MORE
“You’ve got to start with the customer experience and work back toward the technology, not the other way around.”
READ MORE
Rethinking Mind-Sets and Embedding Change Principles Into the Business Ethos to Thrive in Turbulent Times.
READ MORE
It is about achieving excellence in everything that an organization does including leadership, strategy, customer focus, information management, people and processes.
READ MORE
Even after the advent of Information Technology, organization structures continue to be Function based – Sales, Production, Finance, Supply Chain or HR etc.
READ MORE
Globally, there are many models to capture, compare and classify the strengths of global BPO Players in verticals and functional processes.
READ MORE
SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
