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Knowledge Vault




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    Fast Forward to the Future
    Reshaping the Capability Development Agenda of the BPM Industry

    Sanjay Dutt

    Organization are operating in an environment where multi-dimensional shifts are a reality.

    READ MORE
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    Effective Purchase to Pay Process
    Achieving Business Results with Effective Ecosystem Management

    Pravin Purang

    Organizations are in a constant state of flux of change to gain market share, increase profitability, and streamline operations.

    READ MORE
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    Finance Transformation Through Shared Services Strategy
    From Dream to Reality in Global Business Services

    Joydeb Chatterjee

    This journey is of an Indian family owned, professionally managed, multi locational, multi segment, global listed manufacturing conglomerate.

    READ MORE
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    Leadership Imperatives and Characteristics
    Enabling Sustainable Journey During Various Phases of Growth

    Rakesh Kumar Gupta

    The leader must invest in development of employees through all three known currencies: Material Wealth i.e. Laxmi, Intellectual Wealth i.e. Saraswati, and Emotional Wealth i.e. Durga..

    READ MORE
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    The Business of Customer Experience
    A Transformation Beyond Change

    Ravi S Ramakrishnan

    “You’ve got to start with the customer experience and work back toward the technology, not the other way around.”

    READ MORE
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    Agile to Excel Your AIDE in the VUCA World
    Simplifying BPM – The Lighter Side of Serious Bussiness

    Ravi S Ramakrishnan

    Rethinking Mind-Sets and Embedding Change Principles Into the Business Ethos to Thrive in Turbulent Times.

    READ MORE
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    The Critical Factor Driving Success
    Shared Services – Creating Ownership

    B Jayaraman

    Over the last decade, Shared Services as a concept has gained considerable momentum in India for Indian Organizations

    READ MORE
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    Taking Control
    Busting Myths on Internal Controls

    Viswanathan P

    An oft-repeated analogy for Internal Control is ‘Controls are to an organization, what brakes are to a car.’

    READ MORE
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    Build Bonds, For A Life Time
    Simplifying CLM Through Innovations

    Naozer Dalal

    Tata BSS is fast becoming one of the India’s leading CLM specialists. Our very vision and strategy at TBSS is to be a leading/premier CLM company.

    READ MORE
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About Shared Services Forum


SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

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Shared Services Forum

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+91-11-4650 1333, +91 73032 44077

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