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Knowledge Vault




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    Disruption Requiring Process Excellence
    E-Commerce Business in India

    Anand Maheshwari

    Crazy times call for crazy organizations’- thus spoke Management Guru Tom Peters some 25 years ago.

    READ MORE
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    Digital P2P Era
    Transform to Digitally Signed Invoicing

    Ram Narasing Rao

    The Procure 2 Pay process has largely lagged in Digital Transformation journey where other processes or areas have fared very well and gone to digitization and automation.

    READ MORE
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    RPA – The Beginning of Disruptive Thinking
    From People Dependent to Process Dependent

    Arun Mehra

    Robotic Process Automation (RPA) is a current topic generating immense anticipation and excitement.

    READ MORE
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    Organizational Capability For Expansion & Excellence
    Setting Benchmark in Business Process Services

    Subrata Guha

    It is about achieving excellence in everything that an organization does including leadership, strategy, customer focus, information management, people and processes.

    READ MORE
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    Pricing of Transactions in Staff Functions
    Need, Opportunity & Application

    Sivaram Vallampati

    Organizations have taken serious steps to simplify transactional processes in all staff functions like processing of invoices, claims, payroll or purchase orders.

    READ MORE
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    Banking on Credentials
    Entrepreneurship to Excellence

    Babar Mian

    In 1995, Citibank was looking out for Chartered Accountants who could assist them in updating their security papers received from clients against loans given by the bank.

    READ MORE
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    Process to Performance
    The Effective Enterprise

    Ravi S Ramakrishnan

    Driving Operational Innovation and Change across the Organization to Realize Business Results from Business Processes

    READ MORE
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    Changing the Game to Achieve Excellence
    Shared Services Becoming a Strategic Asset

    Hitesh Vakil

    A ‘Young Adult’, the Essel Group, the prominent business house with a diverse portfolio, launched in 1992, its flagship channel, Zee TV

    READ MORE
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    Rising Above Inertia
    Making BPM a Strategy & Culture for ‘Evolutionary’ Advantage

    Ravi S Ramakrishnan

    New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.

    READ MORE
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About Shared Services Forum


SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

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