Our corporate shared services journey started from understanding the ‘need’ for change and then building a ‘case’ for change.
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In my ~30 years of corporate life, I have faced many corporate situations of change that have left me baffled for a cause or a solution.
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Work patterns today are changing at a breakneck speed and only organizations and leaders with the ability to adapt to change with the same speed can hope to be successful in the long run.
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For several organizations across the globe, digitalization of business processes is a long-standing ‘way of life’ to ensure seamless service delivery
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Amit Dhingra, with more than 20 years of global experience in Telecommunications and Service Delivery, is the Senior Vice President – Nokia Operations & Global Service Delivery.
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Procurement analytics is the process of collecting and analyzing procurement data to form meaningful insights and aid effective business decision making.
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Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility
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I have had the privilege over the past three decades to be a part of the evolution journey of the Business Services industry.
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When the going gets tough, the tough get going – a cliché much used in the past, but perhaps designed for times like this.
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SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
