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Knowledge Vault




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    Partnership Excellence Framework (PEF)

    Power of Relationships – Partnership Excellence Framework

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    Centum Model

    Moving from Business Services Management (BPM) to Enterprise Service Management (ESM) with CENTUM

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    Transforming Public School Education at $1 Per Child Per Annum

    Kusum Mohapatra

    A learning-outcome focused intervention that innovatively uses technology… Sampark is currently working with an astounding 7 million children across 76,000 schools at the cost of just $1 per child/annum.

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    TCaaS Model

    Transformation Capability as a Service (TCaaS)

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    CEM Model

    “The Business of Customer Experience – A Transformation Beyond Change”

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    TIBS Capability Model

    Business Services at Cross Roads – The Big Shift fromITeS (Technology Enabled) to ITiS (Technology Integrated)

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    DxQ Framework

    Demystifying DxQ – Executing Digital Transformation

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    3 ‘I’ Framework

    3 ‘I’ Framework for Competitive Edge – A Useful Capability Framework for HR Transformation

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    PMM Model

    Moving Towards Continuous Value Delivery Through Process Maturity – An Innovative Model designed By Practitioners For Practitioners

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About Shared Services Forum


SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

Get In Touch With Us

Shared Services Forum

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+91-11-4650 1333, +91 73032 44077

publication@sharedservicesforum.in

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