I Have the Power
Leveraging the Power of Highly Engaged Employees to Drive Customer Centricity Leveraging the Power of Highly Engaged Employees to Drive Customer Centricity

Richard Branson, Founder Virgin Atlantic, said, “I have always believed that the way you treat your employees is the way they will treat your customers and that people flourish when they are praised.” In many ways what he said, sums up our experiences as well, with talent management and customer centricity.