Shifting Paradigms to the New Core Operating Ecosystem
The COE of a Futuristic Business Services Industry

I have had the privilege over the past three decades to be a part of the evolution journey of the Business Services industry. Let me share with you a peek into the genesis of the industry as I saw it. For the sake of simplicity, I will try and surmise the journey into 3 phases which reflect the past, present, and future of this phenomenon which morphed into an industry.