A Champion and a Magician
Hallmark of a BPM Leader

The world of BPM implementation is liberally sprinkled with several stories – of roaring successes, miserable failures and a myriad of experiences in between. Strangely different organisations following the same strategy may get rather different results even from simple implementation projects. Projects under the wide banner of BPM can mean anything from a simple or a complex case of process transformation (BPT) to setting up of large or multiple independent service centres (BPC).