Harry Robertson, the unsung hero who created history and strove to bring India to the centre of the globe by creating the first-ever global shared service unit in India, laid the foundation for an entirely new industry segment in India – an industry worth about US$25 Bn from global in-house centres, employing ~800K employees, with indirect employees of 2 to 3 Mn, and making India the global hub for offshore services.
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Crossing the Rubicon
From Dream to Reality in Global Business Services
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About Shared Services Forum
SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
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